Get in touch
Do you have additional questions about your order or a general inquiry?
FAQ - Get answers to your questions!
Do you have a question? We can help you! Don't hesitate to contact us if you need further assistance.
Availability
What security tools are available?
We offer a wide range of safety tools specifically designed for truckers in Canada, including ladders, steps, strap launcher kits and more.
All orders are subject to product availability. If the requested item is temporarily out of stock at the date of your order, we will notify you and let you know when we can deliver it to you or we will refund the total amount of your order, depending on the original method of payment.
Do you only sell online?
Our safety tools are also sold at our Quebec business, located in 2760, Chemin Ste-Anne, Lévis, Qc, G6J 1H9. We offer competitive shipping rates for all of Canada.
Shipping, returns and exchanges
What is the shipping policy?
We offer competitive shipping rates across Canada. We strive to get your order to you in a timely manner.
Depending on the region of the delivery address, we work with different suppliers. You will get the details when you place your order and you will have access to a delivery follow-up after your purchase. Our suppliers include Canada Post, Dacom, Purolater and Fedex. If you have a free delivery number with one of our partners, please contact us.
For a service in French - 418-576-6424 or by email at [email protected]
For service in English - by email at [email protected]
What is the shipping time?
Delivery times vary depending on your location. We strive to deliver your order as quickly as possible.
Are returns accepted?
No returns, except in exceptional cases. If a product is not suitable for your truck, we can make a return. We invite you to send us your return request. In addition, the item must be delivered at your expense and returned in perfect condition. We reserve the right to refuse a refund.
For a service in French - 418-576-6424 or by email at [email protected]
For service in English - by email at [email protected]
Payment and other information
What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay and Google Pay.
Do you offer guarantees on your security tools?
Yes, we offer a one-year warranty on all our security tools.
Do you offer discounts on multiple product orders?
If you are considering purchasing multiple products, we invite you to contact us directly. Trucker's Barre reserves the right to cancel an order at any time and to contact you in the event of a pricing error related to your delivery.
For a service in French - 418-576-6424 or by email at [email protected]
For service in English - by email at [email protected]